Privacy Policy

Last updated: February 25, 2026

1. Information We Collect

When you use JiraClaw, we may collect the following types of information:

  • Account Information: Name, email address, and profile picture from your Google or GitHub account.
  • Usage Data: Information about how you use the Service, including pages visited, features used, and interaction patterns.
  • Integration Data: Jira project metadata, repository information, and bot configuration data that you provide to the Service.
  • Log Data: System logs generated by your bots and integrations within the Service.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Authenticate your identity and manage your account
  • Process your Jira and repository integrations
  • Generate and manage AI-powered bot interactions
  • Send you service-related notifications and updates
  • Monitor and analyze usage trends to improve user experience

3. Data Sharing

We do not sell your personal information. We may share your data with third parties only in the following circumstances:

  • With your explicit consent
  • With AI service providers to process bot requests (e.g., OpenAI, Anthropic)
  • With Atlassian/Jira to facilitate project integrations
  • To comply with legal obligations or protect our rights

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of electronic storage is 100% secure.

5. Data Retention

We retain your account information for as long as your account is active. System logs are retained according to your subscription plan (7 days for Free, 30 days for Personal, unlimited for Team). You may request deletion of your account and associated data at any time.

6. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising networks.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, contact us at privacy@jiraclaw.ai.

8. Children's Privacy

The Service is not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service. Your continued use of the Service after changes constitutes acceptance.

10. Contact

If you have questions about this Privacy Policy, please contact us at privacy@jiraclaw.ai.

See also our Terms of Service.